Privacy Policy

This privacy policy for XpertCoin ("XpertCoin," "we," "us," or "our") outlines the collection, storage, usage, and sharing / processing of your information while using our services. This privacy policy applies to the site and all products and services offered by Xpertoin, that may include visiting our website at https://www.xpertcoinbot.com/ or any other site of ours, downloading and using our mobile application, engaging with us through various means, such as sales, marketing, or events.

Reviewing this privacy policy will provide insight into your privacy rights and options. If you disagree with our policies and practices, kindly refrain from using our services. For any queries or concerns, reach out to us at contatc@xpertcoinbot.com.

1.2 Geolocation Data

We might ask for access or authorization to track location-based details from your mobile device, either continuously or during the usage of our mobile application(s), to offer specific location-related services. If you prefer to modify our access or permissions, you can manage these settings in your device's preferences.

1.3 Mobile Device Permissions

We might request access or authorization to specific functionalities on your mobile device, such as reminders and other features. If you prefer to modify our access or permissions, you can manage these settings in your device's configurations.

1.4 Mobile Device Information

Automatically, we gather device specifics like your mobile device ID, model, manufacturer, operating system details, version specifics, system configurations, device and app identification codes, browser type and version, hardware model, internet service provider or mobile carrier, and your Internet Protocol (IP) address (or proxy server). In the case of our application(s), we may also collect details about your phone network, your mobile device's operating system or platform, the type of mobile device you use, its unique device ID, and specifics about the features accessed within our application(s).

1.5 Push Alerts

We might seek your approval to send push notifications regarding your account or certain application features. Should you prefer not to receive these communications, you have the option to deactivate them in your device's settings.

1.6 Billing Information

To facilitate the contractual obligations and handle payments, we may handle the subsequent personal information such as primary Information, billing particulars, encompassing specifics about payment methods (like service provider used, payment type, network, card brand, last four digits, expiry date, potential digital wallet), location details (such as country, postal code), outcomes of payment verifications (like CVC and address checks, third-party validations (null or pass)). Furthermore, your contact phone number and specific preferences related to invoice names.

1.7 Transaction Information

To facilitate the contractual obligations and conduct transactions, we might handle personal information that includes API key and secret, details pertaining to exchange accounts (such as exchange platform, account ID, deposit address, date of portfolio generation), account status specifics (like deletion status, lock status, activation of hedge mode), and transactional details (including date, time, amount, currency, action, order specifics, unique identifiers, transaction request and response).

1.8 Correspondence Information

If you engage with us via our Website, App, or other communication avenues (like email or official social media), we might process the following personal information depending on the channel of interaction:

Primary Information, your username on the platform used for interaction, conversation ID, as well as the date, time, and content of your message.

1.9 Promotional Information

To facilitate marketing endeavors, we might handle the following personal information:

Primary Information, Google Analytics client ID, details about interests, consents provided and withdrawn, engagement specifics (like actions taken), responses to user surveys, sourcing data (including but not limited to original source, identifiers like Appsflyer ID, ad ID, media source, channel, campaign, and Affise ID, also known as click ID), details about marketing campaign and content performance (such as UTM parameters), data concerning actions (like email confirmation, subscription, bot activation, initiation of trade).

1.10 Technical Information

When you engage with our Website, App, or Software, we may gather information about the device you utilize and automatically record standard data provided by your web browser or device. This may encompass your personal data:

IP address
Device details (like device type, language, model, unique identifiers, operating system, session key)
Log particulars (such as referring URL, visitor ID, visit date and time, location data up to city level, browser specifications like type, version, language, internet service provider).

When using the XpertCoin API: information linked to developer identification and authentication, involving developer IDs and application names.

1.11 Usage Information

When interacting with our Website, App, or Software, we might handle the following information, potentially encompassing your personal data including Primary Information (user ID), details regarding actions taken (like user role, attributes related to those actions, error logs, visited web pages on the Website).

1.12 Cookie Information

We employ cookies to comprehend your usage of the Website, aiming to enhance its functionalities. Additionally, we might utilize cookies while you engage with our desktop application. Please note that cookies may gather your personal data.

2. PROCESSING YOUR INFORMATION

We handle your personal data for diverse purposes, contingent upon your engagement with our services, such as aiding in account creation, verification, and overall management, encompassing login functionalities and ensuring smooth account operations. This facilitates efficient delivery of requested services and allows us to address inquiries and provide support effectively. Administrative updates about products, services, and policy changes are sent through data processing. Additionally, we manage orders, payments, returns, and exchanges within the services and request feedback on user experiences. Personal information may be processed for aligning with marketing preferences, and we maintain the safety and security of our services through fraud monitoring. Analyzing usage patterns helps identify trends for enhancing the services, and we assess marketing campaign effectiveness to tailor strategies. Furthermore, we prioritize processing information when necessary to safeguard an individual's vital interests and prevent potential harm.

3. SHARING OF YOUR PERSONAL INFORMATION

We may share your data with third-party vendors, service providers, contractors, or agents who assist us in performing services and require access to your information to carry out these tasks. These third parties are bound by contracts to safeguard your personal data and are restricted from using your information for any purpose other than instructed by us. They commit to both protecting and retaining the data as per our instructions. The categories of third parties include ad networks, affiliate marketing programs, communication tools, data analytics services, payment processors, and various others listed. Additionally, we might share your information during business transfers, with affiliates, business partners for offering products/services, and through an offer wall feature in our applications which, upon interaction, redirects to external websites, sharing a unique identifier for fraud prevention and proper reward crediting.

4. THIRD-PARTY WEBSITES INFORMATION HANDLING

Our services, including the offer wall, might connect to third-party websites, online services, or mobile applications and could display ads from unaffiliated third parties linking to other websites or services. Hence, we cannot guarantee or be held liable for these third parties' actions, and any loss or damage from using their websites, services, or applications is not our responsibility. Merely linking to a third-party website, service, or application does not indicate our endorsement.

We cannot ensure the safety or privacy of data you share with these third parties, and their data collection falls outside the scope of this privacy notice. We do not oversee the content, privacy, or security practices of these third parties, including linked websites, services, or applications. It's advisable to review their policies and reach out to them directly for inquiries.

5. TRACKING TECHNOLOGIES

On our site, we employ "cookies" to enrich the User experience. These cookies, placed by the user's web browser on their hard drive, serve record-keeping functions and occasionally track information about them. Users can opt to configure their web browser to decline cookies or issue alerts when cookies are being sent. However, this action may impact the functionality of certain parts of the site, rendering them less effective.

6. SOCIAL LOGINS

Our services offer the option to register and sign in using your third-party social media account details. If you choose this method, we'll obtain specific profile details from your social media provider. The information received may include your name, email address, friends list, profile picture, and any other publicly available information on that social media platform.

The data we receive will only be used for the purposes outlined in this privacy notice or clearly communicated within the relevant services. It's important to note that we do not oversee nor hold responsibility for other uses of your personal information by the third-party social media provider. We advise reviewing their privacy notice to understand how they collect, use, and share your personal information. Additionally, it's recommended to explore and set your privacy preferences directly on their sites and apps.

7. DELETION OF YOUR INFORMATION

We'll retain your personal information solely for the duration necessary for the purposes outlined in this privacy notice, unless extended by law. None of the purposes mentioned in this notice require us to retain your personal information beyond the period when users maintain an account with us.

Upon concluding any legitimate business need to process your personal information, we'll either delete or anonymize it. If deletion or anonymization isn't immediately feasible, we'll securely store your personal information, segregating it from further processing until it can be deleted securely.

8. PROTECTION OF YOUR INFORMATION

We've established appropriate and sensible technical and organizational security measures to safeguard any processed personal information. However, while we strive to secure your data, it's important to note that no electronic transmission or storage technology on the internet can guarantee absolute security.

Regrettably, we cannot assure or guarantee that unauthorized third parties, such as hackers or cybercriminals, won't circumvent our security measures to access, collect, steal, or modify your information. Although we make every effort to protect your data, the transmission of personal information to and from our Services involves inherent risks, and therefore, it's at your discretion and risk. It's advisable to access our Services within a secure environment to minimize potential risks.

9. DNT FEATURES

Many web browsers and certain mobile operating systems and applications offer a Do-Not-Track ("DNT") feature allowing users to indicate their preference against having their online browsing activities monitored and collected. Presently, there isn't a standardized technology universally recognized and implemented for recognizing DNT signals.

As a result, we presently do not respond to DNT browser signals or any other automated mechanism indicating your choice to avoid online tracking. In the event a standardized method for online tracking emerges that we are obligated to comply with in the future, we will notify you of this practice in an updated version of this privacy notice.

10. PRIVACY POLICY UPDATION

Periodically, we may revise this privacy notice. Any updated version will be denoted by a modified date and will take effect upon its accessibility. In the event of substantial alterations to this privacy notice, we might notify you by prominently displaying the changes or sending direct notifications. We recommend reviewing this privacy notice regularly to stay informed about how we safeguard your information.

1. COLLECTION OF INFORMATION

We gather personal identification details from Users through various methods when they interact with our site. This includes, but is not confined to, instances when Users visit our site, register, place orders, complete forms, subscribe to newsletters, or engage in other available activities, services, or resources. When appropriate, users may be requested to provide their name, email address, mailing address, or phone number. However, users have the option to visit our site anonymously.

We exclusively collect personal identification information if users willingly provide it to us. Users always have the right to decline to share personally identifiable information, although this refusal may restrict their participation in specific site-related activities. Additionally, we might acquire and handle the subsequent categories of your personal information.

1.1 Primary Information

To effectively conclude and administer the contractual association with you or the entity you represent, we might handle the subsequent personal data:

Name
Email address
Information related to the legal entity you represent (such as name, address, registry code) if applicable
User ID
2FA key (two-factor authentication)
Account data (like internal and external activity IDs, authentication outcomes)

Information regarding authentication and profiles obtained from third-party exchanges (such as ID, profile name, picture, email)